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Policies/Terms

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following Policies and Terms and Conditions of Use, which together with our Privacy Policy govern Banner-Ad-Design.com's relationship with you in relation to this website.

The term "Banner-Ad-Design.com" or "us" or "we" refers to the owner of the website Acera Technologies whose registered office is PO Box 453, Harbor Springs, MI 49740. The term "you" or "client" refers to the user or viewer of our website.

 

Policies

Turnaround Time

Our standard turnaround time is 3-5 business days. Business Days are considered to be Mondays through Fridays excluding any federal U.S. holidays. Turnaround time starts once we have received all necessary materials required to complete the project including but not necessarily limited to ad copy, logos, unique photos, stock photos, specific fonts, and information form submissions. If client wishes to have a faster turnaround time, they must purchase Expedited (2 business day) or Priority (1 business day) turnaround for each item/package they wish to have rush ordered.

 

Changes

Client may request changes including but not necessarily limited to colors, fonts, arrangement of elements, positioning, and adjustment to text (spelling, punctuation, or slight textual modifications). We do not allow changes in banner size or completely different text or concept. We also do not permit adding animation to non-animated banners. Those types of changes are considered to be for an entirely different banner/banner package and are subject to standard pricing. Each pass of changes has a turnaround of approximately 1 business day (12-36 hours), based on current workload. Additional passes of changes are at Acera Technologies discretion.

 

Refund/Return Policy

We offer a 100% satisfaction guarantee on all banners we create and will offer a 100% refund to any buyer not satisfied with the banner(s) we create for them. There needs to be a clear reason the purchaser does not like the banner we create and we ask that you give us ample opportunity to correct it to your satisfaction. We have never in our 15 year history had to issue a refund of any kind and believe you will love the banner we create for you too. We do not issue refunds due to technical issues with delivery, or if you are unable to provide basic information needed to create your banner. Please contact us if you are unclear if your project falls within our guidelines BEFORE you purchase. We will happily discuss your project and give you a custom quote before you buy.

All materials requested by Acera Technologies to complete a project is the sole responsibility of the customer and is clearly defined in our easy banner information form delivered to the customer at purchase. All refund requests for design services are handled at the discretion of Acera Technologies. 

Any refunds will be issued via the payment method of the original purchase.

 

Source Files

Source files including Adobe Photoshop PSD and Adobe Flash FLA files are provided to clients only if purchased by the client. We will not send source files to any third party.

 

Project Usage

We will deliver banners to third party pay-per-click (PPC), cost-per-mile (CPM), banner exchange, or client websites only if contracted by client to perform such services. Banner purchase does not imply such contract. Any costs associated with any such campaign are the responsibility of the client.

 

Fitness for Particular Use

Unless stated specifically in the item description, items are not guaranteed for any particular use. If banner must follow certain specifications for client's intended use, client must provide these specs on the information submission form. We will make every attempt to comply with these specs within reason. For Google AdWords ready banners, we follow Google's published specs for that size ad unit as of the date of production. We are not responsible for any later changes made by Google to their required specs.

 

Right of Refusal

We reserve the right to accept or reject any project at any time. We do not do projects for adult/pornography/gambling services. By purchasing an item from us, client acknowledges this stipulation. If we receive an order for a project including but not limited to these services, client will be immediately issued a full refund, and client will consider the matter closed. We reserve the right to refuse service to anyone. Any project material that, in our judgment, is obscene or threatening is prohibited and will be rejected with or without notice.

 

Copyright

Copyright ownership of any banners we produce is jointly held by the client and Acera Technologies. Client may use purchased banners in any manner that they see fit. We also reserve the right to use these banners and any portion thereof in any manner we see fit including our own marketing, print materials, websites, as well as modification and subsequent use in other client projects. Client logos, trademarks and unique images will not be used in any other client project.

Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account.

Notification

If you believe that your copyright or trademark is being infringed upon in a banner-ad-design.com project, please provide a notification dmca@banner-ad-design.com with the following information:

  1. Reasonably sufficient details to enable us to identify the work claimed to be infringed or, if multiple works are claimed to be infringed, a representative list of such works (for example: title, author, any registration or tracking number, URL);
  2. Reasonably sufficient detail to enable us to identify and locate the material that is claimed to be infringing (for example a link to the page that contains the material);
  3. Your contact information so that we can contact you (for example, your address, telephone number, email address);
  4. A statement that you have a good faith belief that the use of the material identified in (2) is not authorized by the copyright owner, its agent, or the law;
  5. A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the owner of the exclusive right that is alleged to be infringed.
  6. Your physical or electronic signature.

Counter-Notification

If material that you have supplied for a project has been removed, you may file a counter-notification that contains the following details:

  1. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;
  2. A statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material in question;
  3. Your name, address and telephone number;
  4. A statement that you consent to the jurisdiction of the Federal District Court for judicial district in which your address is located or, if your address is outside of the USA, for any judicial district in the state of Michigan and that you will accept service of process from the person who submitted a notice in compliance with the section (c)(1)(C) of the DMCA, as generally described above;
  5. Your physical or electronic signature.

 

Indemnification

Customer agrees that it shall defend, indemnify, save and hold Acera harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Acera, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Acera against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Acera; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Acera's server.

 

Arbitration

By using any Acera services, you agree to binding arbitration. If any disputes or claims arise against Acera or its subsidiaries, such disputes will be handled by an arbitrator of Acera's choice. All decisions rendered by that arbitrator will be binding and final. You are also responsible for any and all costs related to such arbitration.

 

Disclaimer

Acera shall not be responsible for any damages your business may suffer. Acera makes no warranties of any kind, expressed or implied for services we provide. Acera disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Acera and its employees.

 

Disclosure to law enforcement

Acera may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

 

Changes to the TOS

Acera reserves the right to revise its policies at any time without notice.

 

Terms and Conditions of Use

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. The customer agrees to indemnify and hold harmless Acera from any claims resulting from the use of our services.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of or licensed to the operator, are acknowledged on the website.
  • Logos, trademarks, product images, etc. displayed on banners within the portfolio or elsewhere on the site are the property of their respective owners.
  • Unauthorized use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Michigan.
  • All services provided by Acera may only be used for lawful purposes. The laws of the State of Michigan and the United States of America apply.

 

Copyright Notice

No part of this website or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of the author, unless otherwise indicated for stand-alone materials.

You may share this website by any of the following means:

  1. Using any of the share icons on each page (Facebook, Twitter, Google +, Google Mail, Blogger, etc.);
  2. Providing a back-link or the URL of the content you wish to disseminate; and
  3. You may quote extracts from the website with attribution to http://banner-ad-design.com

For any other mode of sharing, please contact the author at the following email: sharingrequest@banner-ad-design.com.

Commercial use and distribution of the contents of the website is not allowed without express and prior written consent of the author.

This website in its entirety Copyright © 2013 Acera Technologies. All Rights Reserved.


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Fast Turnaround
Fast Turn-Around
Standard turn-around in 2-3 business days. Need your banners faster? Expedited and priority rush services available.
Satisfaction Guaranteed
Satisfaction Guaranteed
Our NUMBER 1 PRIORITY is customer satisfaction. We offer a 100% satisfaction guarantee and will offer a 100% refund to any buyer not satisfied with what we create.
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